Contact Us
We'd love to hear from you. Reach out with any questions or feedback.
General Inquiries
Questions about features, partnerships, or anything else. We typically respond within 1-2 business days.
hello@synapki.comBilling & Refunds
For subscription, payment, refund, or dispute inquiries. All payments are processed securely through Stripe.
billing@synapki.comPrivacy & Data
For questions about data handling, GDPR, account deletion, or data export requests.
privacy@synapki.comMerchant Information
- Company Name
- Synapki
- Service Type
- Software-as-a-Service (SaaS) — AI-powered knowledge management
- Payment Processor
- Stripe, Inc. (PCI DSS Level 1 certified)
- Billing Descriptor
- Charges will appear on your statement as "Synapki"
- Response Time
- We respond to all inquiries within 1-2 business days